Testimonials
What do our clients say?

| East Lancashire Primary Care Trust |

“I have used Drummond for a number of years in both the NHS and Government departments – they have provided high quality consultancy and training services in a range of challenging assignments.  Their response is prompt, sensitive and highly professional.  Their approach is to interpret our needs carefully and provide credible, innovative solutions which management colleagues and staff value.

On a personal note, I have always found Drummond consultants friendly and approachable.  They recognise public sector funding constraints and have always designed very cost effective solutions for me.  The feedback from front line staff is always excellent.”

Janet Whitworth – Director of HR, Workforce and Development


| Tyne and Wear Fire and Rescue Service |

“My service has had invaluable assistance from Drummond & Co. which has helped us to introduce and embed much needed changes to our organisation whilst retaining the broad support and commitment of our staff.”

Iain Bathgate – Chief Fire Officer


| North East Ambulance Service |

“I have used the range of Drummond HR professional services for over ten years.  They have supported the organisations I have worked in a number of ways.  In particular they have provided support to HR and OD teams and managers in delivering a number of challenging change initiatives, support to senior managers in developing 360 appraisal, design and delivery of a number of management development programmes, support for recruitment and talent management.

They have been ideal partners in delivering pragmatic HR solutions which make a difference to the organisation and its people and which also represent excellence and value for money”.

Julie Cowen FCIPD, Head of Workforce Development


| East Durham Partnership |

“East Durham Partnership is not a large enough organisation to warrant the cost of a full time HR practitioner.  However, this does not mean that we are immune to complex HR issues arising.

Knowing that I can call upon the services of Drummond & Company when I have HR issues to deal with, provides me with great peace of mind and full confidence that Drummond will positively resolve matters on behalf of the organisation.  I have benefited from expert advice and guidance from both Hamish Moore and Duncan Urquhart on various matters and I am pleased to endorse and recommend their services to others”.

Ellen Foxton, Chief Executive


| Your Homes Newcastle |

“Your Homes Newcastle (YHN) was established in 2004 as an Arms Length Management Organisation and we have engaged the services of Drummond & Company from the outset.  Initially, the services provided were functional and delivered with professionalism and thorough attention to detail.  As time progressed, we greatly valued the expertise, advice and support we received from Drummond as our projects became more complex in a growing organisation with a unique culture.  Our main contact throughout has been with Hamish Moore and Duncan Urquhart who have both provided consistently excellent standards of design and implementation of a variety of HR and OD projects.  A matter of critical importance to me in my role is that I have complete trust in Drummond to act on my behalf with YHN staff – an example was a coaching and development programme we initiated with Drummond as facilitators.  The confidential nature of the content was handled sensitively by Drummond and the programme proved to be an unqualified success.  Also, Hamish and Duncan are easy to work with, flexible, reliable, respectful, knowledgeable and professional.

Drummond has proved to be of immense help to YHN in its journey from inception to today’s sophisticated organisation and I have no hesitation in recommending their services, approach and style”.

Sandra Archbold, Manager, Organisational Development


| Northumbria Larder |

“Drummond HR has worked with Northumbria Larder for over five years, during which time they have assisted us to develop and grow our business to deliver a £2m contract for the Food and Drink sector.

During this time, Drummond HR has been an important partner in assisting with team recruitment and development, implementing and advising on HR matters and in forming our future strategy with the Northumbria Larder Board.

We have enjoyed a pleasurable working relationship and are happy to recommend them to you”.

Sandy Duncan, General Manager


| Ascham Homes |

“My company engaged the services of Drummond & Company to provide specialist help with the design and implementation of a new management development programme based on a competency framework.  I was impressed by the professionalism and expertise displayed by Drummond throughout the life of this project which was complex and challenging.  They also invested considerable time and effort to ensure that they understood our company and its culture whilst establishing good working relationships with our employees at all levels.

I have no hesitation in recommending Drummond & Company to other organisations seeking expert and friendly assistance with organisational development projects”.

Bevin Betton, Head of Human Resources


| Newcastle Science City |

“We at Newcastle Science City were particularly impressed by the services of Drummond HR.  We are recruiting potential entrepreneurs in a position of Innovation Managers.  This is a challenging position to recruit in and Hamish Moore and Duncan Urquhart immediately grasped the scope of the work and were able to inform our recruitment process and guide us through their innovative approach to psychometric testing.  All of the Innovation Managers we recruited following their advice now have created their own business”.

Estelle Chatard, New Business and Investments Director


| Newcastle University |

“Drummond & Co have designed and implemented a 6 month management development programme for 30+ managers.

The company has given support and advice to the managers and the Staff Development Unit throughout the programme.

In particular, Hamish Moore has provided excellent support and has been able to suggest innovative solutions to what appeared to be insurmountable problems when pulling this programme together.

He has gone the ‘extra mile’ in order to make the programme a success.”

Helen Doyle – Acting Head of Staff Development Unit


| Jackel International Ltd |

“Having worked with Drummond and Company for many years I have always found them responsive and able to provide solutions to the problems we have.  They were very involved with our training needs analysis and delivery and were of considerable help to myself during this period.

Drummond consultants are approachable, friendly and are always trying to help companies find cost effective ways of improving their business”.

Lynn Jackson, Group HR Manager

How to identify and manage talent in times of change – Workshop Friday 18th July 2014

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Contact Info

DrummondHR
198 Heaton Road
Newcastle upon Tyne
NE6 5HP

Tel: +44 (0)191-224-8030
Fax: +44 (0)191-276-7123
Email: info@drummondhr.co.uk

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